Privacy Policy
Your family's information stays your family's. Here's exactly what we collect and why.
Who we are
SkyBow Toys ("SkyBow", "we", "us") is a family-run, faith-based toy and book brand. This policy explains what information we collect when you visit skybowtoys.com, join our waitlist, or place an order.
What we collect
- Waitlist information: your first name and email address, plus which products you're interested in if you tell us.
- Order information: your name, email, shipping address, and order details.
- Payment information: processed securely by our payment provider. We never see or store your full card number.
- Basic site analytics: anonymous data such as pages visited and general location, used only to understand how the site is used.
How we use it
- To fulfill and ship your order, and to email your receipt and tracking details.
- To send launch updates and early access if you joined our waitlist.
- To answer your questions when you contact us.
- To improve the site and our products.
What we never do
We do not sell, rent, or trade your personal information to anyone. We don't send unrelated marketing, and we don't share your details with third parties except the service providers we need to run the shop — for example our payment processor, email service, and shipping carriers.
Children's privacy
Our products are made for children, but our website is intended for parents and guardians. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, email us and we'll delete it promptly.
Email & unsubscribing
Every marketing email we send includes an unsubscribe link, and one click is enough — no questions asked. Order-related emails (receipts, shipping notices) are sent regardless, because you need them.
Cookies
We use only essential cookies needed for the site and checkout to work, plus basic anonymous analytics. We don't use advertising trackers.
Your rights
You can ask us at any time to show you the information we hold about you, correct it, or delete it entirely. Just email hi@skybowtoys.com and we'll take care of it.
Changes to this policy
If we update this policy, we'll change the date above. Significant changes will be announced by email to our waitlist members.
Contact us
Questions about your privacy? Write to hi@skybowtoys.com — a real person will answer.